Warranty and Returns

Returns

If you're not 100% happy with your watch, no problem you can send it back in its new and unworn condition.

Please inspect your watch as soon as it arrives, make sure you are happy with the watch before wearing it, if you want to return it please do not remove any stickers or size the watch, returns must be made within 7 days, please contact us before posting.

We will refund the original purchase price of the watch you are returning, any postage costs from the original purchase will not be refunded.

Return postage is the responsibility of the buyer.

In short we cannot replace or refund your watch when:

  • The watch has been used or worn.
  • The case back sticker has been removed.
  • The watch has been sized.

Warranty

Your Scurfa Watch comes with a 12-month warranty from the date of purchase under the terms and conditions of this warranty, the warranty covers defects in materials and workmanship existing at the time of purchase.

The warranty does not cover:

  • Normal wear and tear (e.g. scratches to the crystal, bezel, bezel insert, case, bracelet, buckle, strap or winding stem).
  • Damage caused by modification or the application of non-original parts.
  • Damage caused by opening the watch.
  • Loss or theft.
  • Water infiltration caused by failing to completely screw down the crown or by leaving the crown out.